Portals and Content Management

Portals and Content Management service focuses on helping our clients evaluate and develop portal and automated Web content management initiatives. These initiatives will then support business objectives across the enterprise including corporate intranets, customer/supplier extranets, consumer Web sites, and enterprise portals. Portals provide a personalized single point of access to aggregated and integrated information, systems, and knowledge sharing for all involved in the enterprise. Content Management allows business users to more effectively create, manage, and automate the update of dynamic Web content.

Solution Offering Value Proposition

• Increase the reach of business data and information to anyone inside or outside of the organization 
• Make employees more efficient through reduced time spent looking for information, re-use of knowledge, and less duplication of effort
• Unlock the value of ERP and legacy application investments
• Reduce the cost of knowledge drain when employees leave
• Provide a single view of multiple data sources and applications (internal or external)
• Enhance customer service by providing a more user-friendly support tool and offering self-service capability
• Push the ownership of the content out to the business owners

Examples

• CEO—wants to use it as a podium to speak to employees; believes in KM, information sharing, and collaboration and is looking for a way to enable those behaviors; hopes to use it as a tool to help create a single corporate culture from two recently merged companies
• HR—sees it as a way to create a HR self-service portal and reduce costs
• CIO—wants to use the portal to unlock the value of legacy or ERP systems; wants to use the portal to provide a single point of access to various intranet sites and corporate systems; wants to cut down on content development and maintenance costs
• Chief Knowledge Officer or Director of Knowledge Management—sees the portal as a collaboration tool that can help communities work together
• Marketing Director—sees it as a value-add tool for communicating and collaborating with customers
• Supply Chain Director—sees it as a value-add tool for communicating and collaborating with suppliers
• Director of R&D—sees the portal as a collaboration tool that can be used to create communities of researchers who collaborate and share ideas to solve problems

Typical Deliverables

• Portal/Content management strategy
• Business requirements document
• Functional/Technical specifications
• Entity relationship diagram (e.g., data model)
• Vendor evaluation and selection
• Proof of concept or prototype
• Web application components, (e.g., Gadgets/Portlets)
• Developer and user guides

Case Studies

E-Gov Portal
Haverstick Consulting’s e-Gov Portal, based on IBM ‘s WebSphere, Rational, Data Management and Lotus technologies, helps state and local governments provide more convenient online services and Web-based transactions. More...

Content Management Assessment
Haverstick helps city government find best tool to manage content  More...

CMS Assessment
Haverstick helps vocational school district manage Web content and course catalogs.  More...